Our Commitment to You – COVID-19

Dear Datamaxx Customers and Partners,

First and foremost, our thoughts and prayers are with you and your loved ones during these uncertain times. Like so many, we have a heavy heart as we hear each day about the devastating impact COVID-19 is having across the globe.  The COVID-19 pandemic has been dynamic and intense for all of us these past few weeks.  We ask ourselves questions everyday which were unthinkable a few weeks ago.

As information continues to flow on the impact COVID-19 is having across the globe, Datamaxx wanted to share what we are doing to continue to serve and support our clients, while at the same time, protecting our employees.

Beginning Monday, March 23, 2020, a majority of Datamaxx employees began working remotely, with the exception of a few of our dedicated team members who must operate within headquarters due to their job function.  Even then, we have insured that through staggering work schedules, work space orientation, constant disinfecting of the overall facility, we are insuring the health and well-being of these team members.  We have also limited, postponed and/or suspended travel.

We have employed the use of various technology and conferencing solutions to ensure our employees stay connected to their teams and maximize the effectiveness of working remotely. As an essential provider to our customers, we are committed to continue to be there to help you throughout this time

Helping our customers, partners, and communities is core to who we are.  Yet we find ourselves dealing with an unprecedented situation.  While we find ourselves in a time such as this, we wanted to assure you that we have policies and procedures in place to continue to provide world-class customer support.  Our secure cloud customers have experienced no downtime. All Datamaxx teams are managing contingencies on a daily and even hourly basis.  We are confident that we will do everything possible for you to remain productive.

While these times are difficult, I continue to be inspired as I see our world, nation and local communities coming together to support one another and ultimately conquer this pandemic.  The Datamaxx Team is part of your community and we continue to be dedicated to supporting you through this time.

Please stay safe and know that you can count on Datamaxx!

All the Best,

Kay Stephenson

President & CEO


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